Guidelines for repacking the printer
●
Remove and retain any DIMMs (dual in-line memory modules)
installed in the printer (see “Installing memory” on page 230).
●
Remove and retain any optional accessories installed in the
printer (such as the duplexer or hard disk).
●
Remove and retain the toner cartridge.
CAUTION
To prevent damage to the toner cartridge, store the cartridge in its
original packing material, or store it so that it is not exposed to light.
●
Use the original shipping container and packing material, if
possible. (Shipping damage as a result of inadequate packing is
the customer’s responsibility.) If you have already disposed of the
printer’s packing material, contact a local mailing service for
information on repacking the printer.
●
If possible, include print samples and 50-100 sheets of paper or
any other media that is not printing correctly.
●
Include a completed copy of the Service Information Form
(“Service information form” on page 166).
●
HP recommends insuring the equipment for shipment.
166 Chapter 5 - Service and support
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